GENERAL EVENT INFO
How does Lexus All-Star Chef Classic At Home work?
The Lexus All-Star Chef Classic At Home dinner will take place on a live broadcast, that you will access via a secure link, emailed to you 48-hours prior to the event. Your 4-course meal, wine and cocktails will be delivered directly to your home on the day of the event, Saturday October 17, 2020.
Where do you deliver?
We will deliver meals in Los Angeles County, Ventura County, and a portion of Orange County only. Verify that your zip code is in the designated delivery area. If you do not live in these counties, please do not purchase a package. You will be required to provide your delivery zip code to purchase a package in order to confirm that you are in a designated delivery area. You will need someone 21+ to receive the package the day of the event.
What will my delivery include?
Please see the event page for package details for the Dinner for Two and At-Home Service packages.
What equipment will I need?
You may need to use your own pots and pans, plates, silverware and glassware depending on which package you purchase. Refrigeration space may be required. Please see the event page for full package details.
What if my WiFi stops working before or during the event?
You will be required to provide your own WiFi or Internet connection.
When will my delivery arrive?
Your delivery will arrive at a scheduled time the day of the event. Someone 21+ must be present to receive the delivery. You will receive a confirmation email with more information about your delivery.
Will my food be ready to eat, or will I have to reheat?
Due to the nature of this event, an oven or cooktop may be required for reheating. In addition, this event may require use of your own pots, pans, plates and silverware for dining. This event may require space for refrigeration. All instructions will be included in your delivery box.
How does the Sous Chef & Butler for the At-Home Service package work?
If you purchase the At-Home Service package, a Sous Chef & Butler will prepare, plate and serve each course, wine, and cocktail to you in your own home. Your own pots and pans may be required, but your Sous Chef & Butler will provide plates, silverware, glassware and napkins. Note that your Sous Chef & Butler will arrive up to 3 hours before the event start time in order to set up and prepare for your dining experience. An arrival time will be provided to you leading up to the event. Both the sous chef and butler will adhere to all COVID-19 regulations and will have their own face covering, face shield and gloves while in the house.
What if I have food allergies?
Due to the nature of the event, the chefs will be preparing a set item for their signature dish. No substitutions for any dietary allergies can be made.
What if I am vegetarian?
The chefs may choose to serve dishes that are vegetarian, but due to the nature of the event, we cannot make any guarantees ahead of time. We cannot accommodate vegans.
What types of food will be delivered?
A variety of food will be prepared by our talented chefs. Please be sure to contact us regarding your specific inquiries before purchasing tickets and we will do our best to answer all questions.
Can I see the menu ahead of time?
Event menus are not provided prior to the event.
How old do I have to be to purchase a package?
You must be 21+ to purchase a package due to the wine & cocktails included in each package. You must provide a valid ID showing 21 or older when receiving your delivery on the day of the event.
What time will the At Home dinner end?
The livestream broadcast will be approximately 1.5 to 2 hours.
How will this event benefit charity?
AEG is proud to support Food Forward and the Independent Restaurant Coalition. Upon conclusion of the Event, AEG will donate $20,000 to Food Forward. As part of that donation, on behalf of Event sponsor Wells Fargo, Food Forward will make one or more donation(s) of fresh produce to Feeding America. Our donation will further Food Forward's mission of reclaiming healthy, local food that would otherwise be discarded. AEG will also donate $20,000 to the Independent Restaurant Coalition, in furtherance of its mission to save local restaurants and bars affected by COVID-19 and the subsequent economic fallout.
Your ticket purchase is not tax deductible. Individual donations made during the livestream to Food Forward are tax deductible, but individual donations made during the livestream to the Independent Restaurant Coalition are not tax deductible.
Food Forward: 7412 Fulton Ave #3, North Hollywood, CA 91605
Independent Restaurant Coalition: 1201 Connecticut Ave NW, Suite 300, Washington, DC 20036
Where can I learn more about Food Forward and The Independent Restaurant Coalition?
Visit Food Forward and The Independent Restaurant Coalition for more information.
Will the broadcast be ADA accessible?
TBD. Please check back for information.
Can I volunteer for the event?
We currently do not have needs for volunteers.
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Where can I buy tickets?
Tickets can be purchased at www.lexusallstarchefclassic.com/at-home-dinner.
How do I get my meal & broadcast link?
You will be contacted by a service representative prior to the event to confirm delivery.
Can I purchase a package if I don't live in a designated delivery area?
We will deliver meals in Los Angeles County, Orange County, and Ventura County only. If you do not live in these counties, please do not purchase a package. You will be required to provide your delivery zip code to purchase a package in order to confirm that you are in a designated delivery area.
Can I purchase a single/individual meal instead of a package for two?
Meals are not available for single/individual purchase. All packages include dinner and drinks for two people. Additional purchases must be made in groups of two.
Can I get a refund?
There are no refunds or exchanges on tickets purchased. Please make sure to double-check your order prior to payment.
What do ticket buyers get?
There are various ticket options and amenities for the At Home dinner. Please see here to view the list of events and ticket offerings.
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What You'll Need
What equipment will I need?
You may need to use your own pots and pans, plates, silverware and glassware depending on which package you purchase. Refrigeration space may be required. Due to the nature of this event, an oven or cooktop may be required for reheating. All instructions will be included in your delivery box.
What type of device will I need?
You will need a Desktop, Laptop or Tablet with Internet access. For an optimal experience, mobile phones are not recommended.
Is there a recommended browser?
Please check back soon for our recommended browser.
Is there a recommended Internet speed?
Please check back soon for our recommended Internet speed.
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